Privacy Statement

Introduction

This Privacy Statement will help you understand what data we collect from you, why we collect it and what we do with it. This statement explains how we store and use your personal information when you use or interact with our website, or where we otherwise obtain or collect your personal information. This Privacy Statement applies to all services offered by us, except where otherwise noted. This statement also explains how we protect any personal data we obtain directly or passively from you or which we obtain indirectly from other sources. We have done our best to present the information in this statement in clear and plain language, and we have structured it in a way to allow you to quickly find the information that is most important to you. We reserve the right to change our privacy statement from time to time. We will update the Privacy Statement page content and last modified data on our website. This privacy statement was last modified on 25th May 2018.

Privacy Statement

We are committed to keeping your personal data safe and to ensuring the integrity and security of any personal data we may process. You should read this privacy statement very carefully as it contains important information on the way in which we will process your personal data, in particular:

  • The personal information we collect about you
  • Our legal bases for processing your personal information
  • What we do with your personal information
  • Who your personal information may be shared with
  • Your rights as a data subject under the Data Protection Regulation
  • If you have any questions about this Privacy Statement, please contact:
    Data Protection Champion
    India Infrastructure Finance Company (UK) Limited,
    3rd Floor 72 King William Street London, EC4N 7HR
    Tel: +44 20 77768950
    Email: operations@iifc.org.uk (for the attention of the Data Protection Champion).

    Who we are

    IIFC (UK) is the controller of personal data for the purposes of providing long term debt funding to its clients for viable infrastructure projects in India.

    What personal data do we collect about you?

    We collect personal data about you when you use our services. This data will relate to personal identifiable information (such as name, date of birth, demographic data), contact information (such as telephone number, address, email), and financial information. We typically do not process special categories of personal data (sensitive data) such as data about your health or conditions, hence kindly do not share any such sensitive data with us. In the case that this is required, we would seek your informed and explicit consent prior to processing such sensitive data.

    Our legal basis for processing your personal data

    We may rely on a number of legal basis for collecting and further processing your personal data, which are:

  • Contractual necessity
  • Legal/Regulatory Obligation
  • Legitimate Interest
  • These are detailed more fully below:

    Contractual Necessity

    We collect personal information about you when you request our services. We will ask you to provide some information about yourself and your business. We will collect personal data for the purposes of the fulfilment or the performance of a contract with you, such as:

  • Providing you with access and use of our services
  • Administering your account with us
  • Communicating with you about our services
  • Legal/Regulatory obligation

    We may also process your personal information to allow us to comply with certain legal and regulatory obligations to which we are subject to. We will also work co-operatively with the national data protection authority, the ICO, in relation to any data protection matters.

    Legitimate Interest

    We may use your personal data for our legitimate business interests, whilst carefully considering and balancing any potential impact on you and your rights as a data subject under the relevant data protection regulation. This may include processing your personal data to allow us to provide the best services and customer experience and to ensure our service remains relevant and tailored to your needs. We will always ensure that our legitimate interests will never override your rights and freedoms under the data protection regulation. As an example, we may rely on our legitimate interest to process your personal data for the following purposes:

  • For Marketing, relating to the services we provide, where these are compatible with the original purpose for which we originally gained the information
  • To communicate with you, including newsletters and marketing materials
  • To communicate important updates about our services, which we think may be of interest to you
  • For evidential purposes to effectively manage and maintain records of our relationships/communications with you.
  • For business development related activity such as contacting you by telephone or email to arrange meetings with our experts in relation to work or knowledge sharing
  • To enhance, modify, personalise or otherwise improve our services and communications for the benefit of you
  • Please note, you have the right to object to the processing for which we rely on legitimate interest as the legal basis. You can do so by contacting:

    Data Protection Champion
    India Infrastructure Finance Company (UK) Limited,
    3rd Floor 72 King William Street London, EC4N 7HR
    Tel: +44 20 77768950
    Email: operations@iifc.org.uk (for the attention of the Data Protection Champion).

    Your rights as a data subject

    As a data subject you can exercise certain rights in relation to the processing of your personal data, under the relevant data protection regulation. These are:

  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object
  • The right to data portability
  • The right to lodge a complaint with the ICO
  • The Right to Understand the Source of data gained indirectly
  • You can exercise any of the above rights, free of charge by contacting:
    Data Protection Champion
    India Infrastructure Finance Company (UK) Limited,
    3rd Floor 72 King William Street London, EC4N 7HR
    Tel: +44 20 77768950
    Email: operations@iifc.org.uk (for the attention of the Data Protection Champion).
    We are required to respond to any such request within one month of receipt.

    How will we use your personal data?

    We will only process your data where we have a legal basis to do so. We use data collected to offer our services. We may use your data to improve or maintain the services we offer to you.

    Who we share your data with

    We share your data with approved third-party providers that have adequate data protection measures in place that align with the requirements of the data protection regulation, such as Auditors, Company Secretary, Accountants, Solicitors, Legal Counsels etc.

    Cookies

    A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites, and have several different functions. The types of cookies we use are: Necessary cookies – These cookies let you move around our website and use all its features. Without them, you wouldn’t be able to use our website. Performance cookies – These simply help us improve the way our website works. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred.

    Retention period

    We will only keep personal data for as long as necessary for the purposes for which it was gained and only where we continue to have a legal basis for doing so. We will keep your data accurate and relevant. If the personal data is no longer necessary, or where we no longer have the legal basis for processing we will delete or fully anonymise the data we hold on you. Where we become aware that your data is inaccurate, we will update it accordingly. Where you apply for our services or where we are arranging to enter into a contract with you, but are unsuccessful, we will retain your personal data, for a period of 1 year from receipt of your application. Where we have entered into a contract to which you are party, we will retain your personal data for the duration of the contract, for record-keeping purposes, as required by law and for a further 6 years after the contract ends or is terminated by either party for our legitimate interests. We may keep your information for longer than indicated if we are required to due to legal and regulatory obligations. We may also keep it for research or statistical purposes. If we do, we’ll make sure that your privacy is protected and only use it for those purposes.

    Security and Confidentiality

    We are committed to transparency, ensuring that your privacy is protected and that your data is used and retained fairly, transparently and in compliance with the data protection regulation. We will make sure that we have appropriate technical and organisational measures in place to keep your personal data secure and to protect against accidental or unlawful destruction, loss alteration, disclosure or access. We will provide a level of security appropriate to the risk presented by the nature of the processing we do.

    Sending your data outside of the EEA

    We may transfer personal information to countries outside the EEA when:

  • You request for us to do so;
  • We’re required or permitted to by law;
  • In order to ensure fulfilment of contractual obligations;
  • For collection and processing when such data originates from that country;
  • We’re sharing data with a third party to support us in managing your account.
  • When transferring your personal data to countries (other than the country of origination of such personal data) outside the EEA, we take appropriate steps to ensure that there is adequate protection in place and that data protection legislation is followed. This could be by:

  • Ensuring that we transfer information to countries that we believe have comparable data protection legislation to the UK.
  • Putting suitable clauses in our contracts so that organisations take appropriate steps to comply with UK data protection law.
  • Help keep your personal data accurate and up-to-date

    This privacy statement details the standards that IIFC (UK) will apply when processing your personal information. In return, it is important that you help keep your information, accurate, reliable and up- to-date so that we can get in touch with you about the service you have with us. Any changes to your personal data, such as a change to your name, address, phone number or email address, please inform us as soon as possible at contacting:
    Data Protection Champion
    India Infrastructure Finance Company (UK) Limited,
    3rd Floor 72 King William Street London, EC4N 7HR
    Tel: +44 20 77768950
    Email: operations@iifc.org.uk (for the attention of the Data Protection Champion).
    If you have any queries or request concerning this privacy statement or your personal information or how we process it, please contact us at the above address.

    Complaints

    We will be more than happy to help should you have any complaints about the processing of your personal data. You have the right to lodge a complaint with the Supervisory Authority, the Information Commissioner Officer (ICO), who are the national authority responsible for the protection of personal data. A complaint can be made to the ICO via their website or through their helpline (0303 123 1113).

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    Contact Us

    Third Floor 72 King William Street
    London EC4N 7HR United Kingdom

    Telephone & Email

    General: +44-20-7776 8950
    Email: info@iifc.org.uk

    S. Krishnan: +44-20-7776 8951, 7600 6564
    Email: md@iifc.org.uk

    Raghav Aggarwal: +44-20-7776 8955
    Email: operations@iifc.org.uk

    Naresh Goyal: +44-20-77768952
    Email: naresh.goyal@iifc.org.uk

    Fax: +44-20-7776 8958